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Introduction
This article gives information about the Monsido script and where find step-by-step setup instructions.
The Monsido script needs to be added to the HTML code of your website so that you can make full use of Monsido products and features. The script can be configured in various ways to fit your needs.
Monsido Prerequisites
To add Monsido token to the HTML code of your website, see the Monsido for Developers article:
As long as it is internet-accessible, nothing needs to be installed or added to your current infrastructure for Monsido to crawl your website. Our statistics and pages are prioritized by the number of views, and have a script that can be added to your Google Tag Manager.
The scan also works on password-protected or otherwise restricted web pages or documents with a couple of extra steps during setup, if this is permitted by the contract you signed with Monsido. It is your responsibility to make sure that the information in these web pages and documents is not confidential.
Modules that Require the Script
The script allows Monsido to run a scan on your website to get data for the following modules and features:
Statistics. For more information, see the user guide article:
Cookieless Tracking. For more information, see the user guide article:
Document Tracking.
PageAssist. For more information, see the user guide article:
PageCorrect. For more information, see the user guide article:
Heatmaps. For more information, see the user guide article:
Monsido Consent Manager. For more information, see the user guide article:
IP Addresses used by Monsido
USA and Canada 35.226.117.128
UK and Europe 130.211.65.55
Australia and New Zealand 35.189.0.46
Ports Used by Monsido
443 for HTTPS
80 for HTTP.
The Monsido User Agent
The Monsido user agent details are:
Mozilla/5.0 (compatible; Monsidobot/2.2; +https://monsido.com/bot.html; info@monsido.com).
Data Hosting and Security
Monsido uses the Google Cloud Platform as the hosting environment for our services.
Monsido does a scan of your public-facing websites and does not access or store any confidential data. The only data that Monsido stores (that may not be publicly accessible) are the names and email addresses of our customer's users, which we do not make publicly available. All data and backups that we collect is kept for at least 30 days before being permanently deleted if and when the client exits, with the exception of logs.
Unless otherwise agreed upon, the location of customer data is based on the Monsido branch that your contract is with. This means that customer data for the US Monsido offices and subsidiaries is processed and stored within the USA, customer data for AU Monsido offices and subsidiaries is processed and stored within AU, and customer data for EU and UK Monsido offices and subsidiaries is processed and stored within the EU.
Login credentials (name, email, one-way hashed password, and data-location ID) are stored centrally in our login service, which resides in the EU.
For more information, see the user guide article:
The Monsido Scan
The Monsido crawler does a scan on data as it finds it. This is normally breadth-first, for example, the scan starts at level 0 (the front page of the website) and proceeds to level 1 (pages that are accessed via links from the front page), and continues in this way. XML sitemap is occasionally used if this is explicitly supplied or discovered through robots.txt.
Additional Resources
For further assistance, contact the Monsido support team at support@monsido.com or use the Monsido chat and help features inside the application.