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Heartbeat Module
Heartbeat Reports
Heartbeat Reports

A description of the different reports that are available through the Heartbeat module

Updated over a week ago

This article gives information about the appearance and details of each of the reports that are available for the Heartbeat module.

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Introduction

This section gives information about the different Heartbeat reports that are available.

The Heartbeat Reports list on the Reports landing page, reports available are listed below this image.

The available reports for Heartbeat are:

  • Heartbeat Report.

  1. Click Schedule This Report (calendar icon) on the same row as the report to receive the report as an email attachment. Multiple selection is allowed.

  2. Click Open Report (eye icon) to get the newest report.

  3. Click Report Administration (gear icon) to add other users to receive the report.

For more information, see the User Guide articles:

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Navigation

This section gives instructions on how to navigate to the report center and how to view and receive reports.

  1. Click Report Center (paper icon) on the top menu bar of Monsido.

    The location of the Report Center button on the top menu bar, in line with the Monsido Logo.

  2. Open Report (eye icon): Click to open the Report pane.

    • Click the link to navigate to the URL.

    • Tick the radio button to select a domain or group report.

    • Click Save.

    • A dialog box informs: Generating report. Your report is currently being generated. You will receive an email when the report is ready. You can see the current progress under the "Received reports" box to the right.

    • OK: Click to close the dialog box.

    • Open Received Reports: Click to open and view reports that are already sent.

    • The new requested report is sent to your email.

Heartbeat Report

The report is delivered to the email addresses for the persons assigned to receive this report.

An example of a Heartbeat report, the fields shown are described in text below this image.

The fields show:

  • Report name, domain, and date of the scan.

  • Domain section: The chart has the columns:

    • Domain: The name and link to the domain.

    • Average Response Time (ms): The average amount of time it takes for the site to respond.

    • Average Uptime (%): The percentage of time that the site was available.

    • Incidents (Downtime): The number of times the site was unavailable.

  • Outages section: The chart has the columns:

    • Domain: The name and link to the domain.

    • Start time: The time the outage began.

    • End time: The time the outage was resolved.

    • Duration (minutes): The number of minutes the site was down.

For more information, see the User Guide articles:

Additional Resources

For more information, see the User Guide articles:

For definitions and explanations of acronyms and abbreviations used in the Monsido User Guide, see:

Glossary.

For further assistance, contact the Monsido support team at support@monsido.com or use the Monsido chat and help features inside the application.

Image of the toolbar with the Help Center buttons highlighted.

Monsido Contact Information

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