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Event Tracking Setup
Event Tracking Setup
Updated over a week ago

This article gives information on how to set up and use the Monsido Event Tracking feature for statistics.

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Introduction

This section gives instructions on how to set up and use Event Tracking in the Statistics feature.

Track visitor interactions on your website with the Event Tracking option. This lets you add event tracking to any clickable element on your web pages, for example, buttons, links, drop-down menus, and widgets. In the Monsido UI, you can see how many times visitors click on a tracked element.


Prerequisites

To track events on your website, the following requirements must be fulfilled:

  1. The Monsido script has to be present on your website.

    For instructions on how to add the script, see the User Guide article:

  2. The Statistics feature has to be enabled. The instructions are in the Setup section of this document.

  3. The web page element that you want to track interactions on must contain the following code snippet:

onclick="window.monsido_functions.trackEvent('Category', 'Action', 'Event', 1);"


Define Categories, Actions, and Event Names

To classify an event: assign a category, action, and name.

For example, you may have Contact Us buttons in various places on your website and would like to track how many people actually click them. For the Contact Us button on the Home page, you could classify it as follows:

  • Category: Contact

  • Action: Contact Us button

  • Event: Click the Contact Us button on the Home page.

The code to add to the "Contact Us" button from this example looks like this:

onclick="window.monsido_functions.trackEvent('Contact', 'Contact Us button', 'Click Contact Us button on Home page', 1);"

If the same button is on a different page, for example, your Privacy Policy page, use the following classification for that element:

  • Category: Contact

  • Action: Contact Us button

  • Event: Click the Contact Us button on the Privacy Policy page.

This is how the above configuration appears in the Monsido UI when the event data starts to come in:

Example of some Event data.


Setup Instructions

  1. Make sure your website and the Monsido configuration both meet the prerequisites.

  2. Locate a clickable element on your website that you wish to add event tracking to. In this example, we will use a "Book a demo" button located in the website header.

    Example of how the button might look.

  3. Open the CMS (website builder software) and find the HTML code for the "Book a demo" button. In this example, the code looks like this:

    <a href="https://example.com/demo">
    <button class="header-btn" type="button">
    Book a demo
    </button> </a>

  4. Copy the code snippet as given above and paste it inside the <button> element of your code. It should look like this:

    <a href="https://example.com/demo">
    <button class="header-btn" type="button"
    onclick="window.monsido_functions.trackEvent
    ('Category', 'Action', 'Event', 1);">
    Book a demo
    </button> </a>

  5. Specify a Category, Action, and Event that you want this event to be tracked as. These will show up inside the Monsido UI and help you understand the data.

    In our example, we set the Category to "Conversion", the Action to "Book a demo", and the Event to "Website header button clicked". The final code should look like this:

    <a href="https://example.com/demo">
    <button class="header-btn" type="button"
    onclick="window.monsido_functions.trackEvent
    ('Conversion', 'Book a demo', 'Website header button clicked', 1);">
    Book a demo
    </button> </a>

  6. Publish your website. Monsido is now tracking clicks on the Book a demo button.


View Events Data

  1. To view the Events data, log into Monsido and navigate to the Statistics module > Content > Events. There you can see all the events data that are tracked on your website. Be aware that in some cases it can take up to 24 hours before tracked data is displayed in Monsido.
    โ€‹
    The number in the Events column indicates how many times the selected element has been clicked.
    โ€‹


Additional Resources

For more information, see the following User Guide articles:

See also these pages on the Monsido website for more useful information:

For definitions and explanations of acronyms and abbreviations used in the Monsido User Guide, see:

For further assistance, contact the Monsido support team at support@monsido.com or use the Monsido chat and help features inside the application.

Image of the toolbar with the Help Center buttons highlighted.

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