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FAQ Cookies

Common questions about Monsido and cookies.

Updated over a week ago

This document contains the collected answers to the most frequently asked questions to Monsido about cookies.

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What does Monsido track with their cookies?

The cookie(s) created by the Monsido script track unique returning visitors and collect page views from the same visitor. This data is included in visit session details.

Note: The Monsido cookie is only created when the Statistics feature is enabled.

See Statistics for instructions on how to set up this feature.

The value is a randomly generated string. A new one is generated if the cookie is not found. The cookie expires 30 days after the latest visit, and each visitor has a unique value on each visited domain; for example, it is not shared across domains or with Monsido customers in general.

Monsido tracks with this cookie:

  • Time and duration of visit

  • Geographical location

  • Type of browser

  • Operating system

  • Screen size

  • IP addresses (anonymized)

Note: Before we anonymize the IP address, Monsido extracts the GEO information.

The unique ID is located on the user's machine and is not stored.

What is the difference between Secure and HTTPOnly cookies?

The security of cookies is an important subject. HttpOnly and secure flags can be used to make the cookies more secure.

  • HttpOnly: The cookies cannot be accessed using JavaScript.

    This request is already being sent via Javascript from Monsido, so that means that the cookie is already being installed on Javascript.

    This can’t be set by Monsido, primarily because we use the cookie from Javascript. It is created, read, and deleted with JavaScript.

  • Secure: HTTPS only

    When a secure flag is used, the cookie is only sent over HTTPS, which is HTTP over SSL/TLS.

    Monsido does not use this. We have customers that use our system on HTTP pages, and our script at the moment needs to support customers that use both HTTP and HTTPS.

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