Section Topics
Introduction
The Issue View feature is a way to narrow down scan results to see website issues on an individual issue, for example a broken image on a specific page. It is also possible to copy a URL to an Issue View page and send it to others or bookmark it.
Issue views are available on the Page Details page for the following modules:
Accessibility
Data Privacy
Quality Assurance.
The following sections give instructions on how to access the issue view from each supported module.
Accessibility Issue View
View and get a link to a specific issue on a specific page within the Accessibility module.
Navigate to the Monsido Dashboard.
On the top menu bar, click Accessibility (icon of a human with arms extended). The Accessibility landing page opens.
From the menu on the left, select Pages with Failing Checks.
The Pages with Failing Checks page opens.
On the same row as a page with failing checks, click Open page details (the page icon).
The Page Details page opens. This page shows accessibility checks with issues and the percentage of compliance for the webpage.
On the right side of the page in the section with issues, click Open Issue Page (an i for information icon) on the same row as an issue.
The Accessibility Issue page opens.
Snippet Overview section: This section gives information on the snippet.
Effect on overall compliance level: The percentage of effect this snippet has on the overall compliance level of the webpage.
Element: The type of element of the snippet.
Date found: The date that the issue was first detected.
Snippet: The snippet from the source code.
Checks for the issue section: This section lists the failed checks for the issue.
Review (eye icon): Click for information and tips on how to repair the issue.
Check: This column shows the name and description of the failed check.
Help Center (graduation cap icon): Click to read the Accessibility Help Center information and tips about the issue.
Element
Guidelines
Requirement
Error
Short Description
How to Determine
Steps to Check
Procedure
Expected Result
Failed Result
Examples (Pass and Fail).
Click Open New Help Center for added details about the WCAG 2.2 check.
The name of the check
Impact
Difficulty
Guidelines
Tags
Why is this an issue
Examples (if available).
For more information, see the User Guide chapter:
Click Copy URL on the upper right side of the page to copy the URL to the issue.
Data Privacy Issue View
View and link to a specific issue on a specific page within the Monsido UI.
From Monsido Domain Overview, click Select Domain. The Domains list expands.
Click on the domain name. The Dashboard opens.
Click Data Privacy (the lock icon), on the toolbar. The Data Privacy page opens.
Select Content with Data Issues from the left menu bar.
The Content with Data Issues page opens.
On the same row as a page, click Open page details (webpage icon).
The Data Privacy details page opens.
Click on an issue in the list. The pane to the right updates with information and help about the issue.
On the same row as an issue on the right, click Open Issue Page (an i for information icon) on the same row as an issue.
The Data Privacy Issue page opens. View details about the snippet.
Snippet Overview
Status
Checks for the issue: This section is a list with the details for the checks that need attention.
Click Copy URL on the upper right side of the page to copy the URL to the issue.
Quality Assurance
View and link to a specific issue on a specific page within the Monsido UI. Follow these steps for Broken Links, Broken Images, and Misspellings.
From the Monsido Domain Overview, click Select Domain.
The Domains list opens.
Click on the domain name. The Dashboard opens.
Click Quality Assurance (the checkbox icon), on the toolbar.
The Quality Assurance summary page opens.
Click Links from the menu on the left.
The menu expands. Click Content with Broken Links.
On the same row as a page, click Open Page Details (the webpage icon).
On the same row as an issue on the right, click Open Issue Page (an i for information icon) on the same row as an issue.
The Broken Link page opens. View details about the snippet.
Issue Details
All pages with this broken link
All documents with this broken link.
For more information, see the User Guide chapter:
Quality Assurance Misspellings/Potential Misspellings Issue View
View and link to a specific issue on a specific page within the Monsido UI.
From the Monsido Domain Overview, click Select Domain.
The Domains list opens.
Click on the domain name. The Dashboard opens.
Click Quality Assurance (the checkbox icon), on the toolbar.
The Quality Assurance page opens.
Click Spellcheck from the menu on the left. The menu expands.
Click Pages with Misspellings. The Pages with Misspellings page opens.
On the same row as an issue on the right, click Open Issue Page (an i for information icon).
The Misspellings page opens. View details about the snippet.
For more information, see the User Guide chapter:
Additional Information
For further assistance, contact the Monsido support team at support@monsido.com or via the Monsido chat and help features inside the application.
Contact us:
Monsido, Powered by CivicPlus
San Diego, CA, USA
5880 Oberlin Dr,
San Diego, CA 92121, USA
Australia & New Zealand
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London, UK
14 New Street
London, EC2M 4HE