User Roles

Admin and Regular user role descriptions

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This article gives instructions on how to set up the different user roles.

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There are two levels of access for end users:

  • Regular

  • Admin.

New users are created either during setup by your sales representative or by an admin user on the customer account. During this setup phase, it is possible to select whether that user is a Regular or Admin. Admin users have a higher level of access.

It is also possible to add API users. The instructions are linked to this document.

Regular User Roles

Regular users can view the data in the modules and receive reports for specific modules that pertain to their area of expertise. Regular users can update some website data.

For more information, see the user guide articles:

View Modules

Regular users can view and in some cases interact with the information contained in most of the included modules, features, and add-ons.

For more information, see the guide articles:

View Reports

Regular users can view specific reports that are assigned to them by an Admin user. See the user guide for more instructions:

Admin User Roles

Admins can interact with the following elements that Regular users cannot. This section gives guidance on the features that only admins can access, as well as links to the instructions on how to perform the actions.

Admin Settings

This section gives instructions on how to navigate to admin settings.

  1. Click Admin Settings (gear icon) on the top menu bar of any page. The Domain Settings page opens.

    Note: The Admin Settings button is only available to site admins.

    The location of the Admin Settings button on the top menu bar, in line with the Monsido Home button.

  2. Click Action on the same row as the domain to scan.

    The location of the Action button on the same row as a domain, in the Actions column.

  3. Admin users can select an action to perform the following:

User Administration

Admin users can add, edit, and remove users and also set user access. This section gives guidance on where to find the instructions on how to do these tasks.

For more information, see the guide articles:

Create Labels

Admins can create labels and add them to domains, pages, users and issues. This section gives guidance on where to find the instructions on how to do these tasks.

For more information, see the user guide article:

API Users

API stands for Application Programming Interface and is a connection between computers or between computer programs.

In contrast to a UI (user interface), which connects a computer to a person, an API connects computers or pieces of software.

WARNING: An API token allows access to domain code. APIs are not intended to be used directly by individuals (end users). Only a programmer or developer should use APIs, when they need to implement the Monsido API on other applications or CMS systems, for example.
โ€‹Always verify the user identity and role before sending out an API token to an individual.

Monsido supports API use. The API can be based on the customer's location. We have 3 APIs:

To use the API, your application has to present user credentials (the token) in an authentication software program (such as Postman). The API user account can only be used for API access. It is recommended to create a new user account specifically for this purpose and assign the API user scope to it via the free-text field.

Note: This capability is not yet available to all customers, please contact support if you would like to implement API Users for your website.

For more information, see the guide article:

Additional Resources

For definitions and explanations of acronyms and abbreviations used in the Monsido user guide, see:

For further assistance, contact the Monsido support team at or use the Monsido chat and help features inside the application.

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