Section Topics
Introduction
PDF scans are done via a Remediation Quote. Order a list of issues that require attention in the PDF. This service is provided by a third-party provider, CommonLook:
Choose the type of PDF scan:
Scan a PDF file (also known as a “clarity” scan).
Request PDF file remediation.
Note: The Content Links count in the Inventory module shows the number of links that point to PDF files. This is not the same as PDF files that are internal and present on the site. For example, the inventory may state a higher number of PDF links than the the Accessibility module PDF file count.
Request PDF Scans
This section gives information on how to request a PDF accessibility scan.
Click Domain Overview (Globe icon) on the top menu bar.
Click to select a domain from the list. The domain Dashboard opens.
On the top menu bar, click Accessibility (icon of a human figure with outstretched arms).
The Accessibility summary page opens.
Click PDFs on the menu on the left side of the page.
The list expands with more choices:
Internal PDFs: Select if the PDF is uploaded on the site. The Internal PDFs page opens.
The chart has the following sorting options:
Pending
Reviewed/OK
Queued
Failed.
Action: Click to expand the list of options.
Select Start PDF Accessibility scan: Select to scan this PDF.
The PDF file moves into the Queued column.
If the PDF is located externally, select External PDFs: The External PDFs page opens. The chart has the following sorting options:
Pending
Reviewed/OK.
Click a PDF in the list to view the URL and scan information.
The scan results are imported directly into your account and are available through the Monsido dashboard.
If the scan is succesful and no accessibility errors are found, the PDF is automatically moved to the Reviewed/Ok column. Select the PDF to view the results.
If the scan is succesful and some accessibility errors are found, the PDF is automatically moved to the Failed column. Click to view the scan results and the issues detected. Repair the errors or use the PDF remediation option as described below in the Remediation Quote instructions, upload the new PDF documents, and then start a new scan.
Check the Scan Results
To find more details about the PDF from the scan results, the Quality Assurance Module can provide some additional details:
Instructions
From the Monsido Domain Overview, click Select Domain.
The Domains list page opens.
Click Open on the same row as the domain name. The domain dashboard opens.
Click Quality Assurance (the checkbox icon), on the domain dashboard toolbar.
The Quality Assurance page opens.
Click Content with QA Errors from the menu on the left-hand side of the page.
The Content with QA Errors page opens.
On the menu bar at the top of the chart, click to navigate to PDF Documents.
Click a document in the list to view more information about the scan results.
If the scan is succesful and no accessibility errors are found, it is automatically moved to the Reviewed/Ok column. Select the PDF to view the results.
If the scan is succesful and some accessibility errors are found, the PDF is automatically moved to the Failed column. Click to view the scan results and the issues detected. Repair the errors or use the PDF remediation option as described below in the Remediation Quote instructions, upload the new PDF documents, and then start a new scan.
Remediation Quote
If any PDF files require remediation, this can be requested from within the Monsido platform. Monsido delivers the remediated documents and accessibility reports when they are ready. To include the PDF scanning tool, upgrade your account at Monsido Support .
Perform an accessibilty scan as per the previous section and locate the PDF files that are non-compliant.
On the same row as a PDF that is non-compliant, click to select Remediation Quote.
This submits an order for remediation of issues that require attention in the PDF. This service is provided by a third party. A dialog box opens with the following text:
"Document remediation for compliance to WCAG 2.1 AA, Section 508, HHS or PDF/UA accessibility standards. Document remediation requires manual verification and can range in cost. When you submit PDF documents for remediation, we will review the document and give you a firm, fixed price for the remediation. Upon completion of the work, we will also provide a compliance report. We will let you know if there is any Alternative Text (Alt-Text) required for images that are not self-descriptive or any related additional information needed to remediate the document."
Click OK to confirm, or Cancel to close the dialog box without ordering the PDF remediation check.
The remediated PDFs are sent to you when they are finished.
Remove the old PDFs from the website and upload the remediated PDFs.
Change the status of the PDFs manually to Mark as reviewed. This moves the files to the Reviewed/Ok folder in the Monsido UI.
For more information on the PDF accessibility scan service, see:
Bulk Remediation Quotes and PDF Accessibility Checks
For accounts that are upgraded to include the PDF scanning tool, it is possible to do a bulk remediation quote to include all PDFs.
Click to select All PDFs.
The menu expands.
Choose one of the following bulk options:
Mark all as reviewed: Select this option to mark all PDF files as reviewed.
Request PDF accessibility check for all: Select this option to request a PDF accessibility check for all PDF files.
Request remediation quote for all: Select this option to request a remediation quote for all PDF files.
Contact Support for more information. PDF tracking allows users to see which files are remediated.
Additional information
For more information, see the User Guide chapters:
For further assistance, contact the Monsido support team or use the Monsido chat and help features inside the application.
Contact us
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