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Introduction

PDF scans are done via a Remediation Quote. Order a list of issues that require attention in the PDF. This service is provided by a third party.

Note: The Content Links count in the Inventory Module shows the number of links to PDF files. Not to be confused with PDF files that are internal and present on the site. For example, the inventory may state a higher number of PDF links when compared to the Accessibility module PDF file count.


Request PDF Scans

  1. Click Domain Overview (Globe icon) on the top menu bar.

    Image showing the location of the Domain Overview button on the top menu bar.

  2. Click to select a domain from the list. The domain Dashboard opens.

    Image of a domain Dashboard.

  3. On the top menu bar, click Accessibility (icon of a human figure with outstretched arms).

    Image showing the Accessibility button on the menu bar.

  4. The Accessibility summary page opens.

    Image of an Accessibility summary page.

  5. From the menu on the left-hand side of the screen, click PDFs.

  6. The list expands with more choices:

    • Internal PDFs: Select if the PDF is uploaded on the site. The Internal PDFs page opens.

      Image showing the location of the Internal PDFs button.

      The chart has the following sorting options:

      • Pending

      • Reviewed/OK

      • Queued

      • Failed

  • Action: Click to expand the list of options:

    • Mark as Reviewed: Select when the document is reviewed.

    • Start PDF Accessibility scan: Select to scan this PDF.

  • External PDFs: Select if the PDF is located externally. The External PDFs page opens. The chart has the following sorting options:

    • Pending

    • Reviewed/OK

  • Click a PDF in the list to view the URL and scan information.


Check the Scan Results

To find more details about the PDF from the scan results, the Quality Assurance Module can provide some additional details:

Instructions

  1. From the Monsido Domain Overview, click Select Domain.

    Image showing the location of the Select Domain button.

    The Domains list page opens.

  2. Click on the domain name. The Dashboard opens.

    Image showing the full dashboard view.

  3. Click Quality Assurance (the checkbox icon), on the toolbar.

    Image showing the location of the Quality Assurance button.

  4. The Quality Assurance page opens.

    Image of the Quality Assurance landing page.

  5. Click Content with QA Errors from the menu on the left-hand side of the page.

    Image showing the location of the Content with QA Errors option.

    The Content with QA Errors page opens.

    Image of the Content with QA Errors page.

  6. On the menu bar at the top of the chart, click to navigate to PDF Documents.

    Image that shows the location of the PDF Documents filter option above the results list.

  7. Click a document in the list to view more information about the scan results.


Remediation Quote

Accounts can be upgraded to include the PDF scanning tool. Contact Support for more information.

The dashboard shows the compliance status of the scanned PDFs. Start an Accessibility scan for each PDF that is non-compliant.

On the same row as a PDF that is non-compliant, click to select Remediation Quote:

Order a list of issues that require attention in the PDF. This service is provided by a third party. A dialog box opens with the following text:

"Document remediation for compliance to WCAG 2.1 AA, Section 508, HHS or PDF/UA accessibility standards. Document remediation requires manual verification and can range in cost. When you submit PDF documents for remediation, we will review the document and give you a firm, fixed price for the remediation. Upon completion of the work, we will also provide a compliance report. We will let you know if there is any Alternative Text (Alt-Text) required for images that are not self-descriptive or any related additional information needed to remediate the document."

Image showing the dialog box for PDF remediation quotes.

Click OK to confirm, or Cancel to close the dialog box without ordering the PDF remediation check.

If any of your PDFs require remediation, you can request this easily by CommonLook’s expert team right from the Monsido platform. Remediated documents and their accessibility reports are delivered to you via Monsido.

For more information on the PDF accessibility scan feature, see:

CommonLook.


Bulk Remediation Quotes and PDF Accessibility Checks

For accounts that are upgraded to include the PDF scanning tool, it is possible to do a bulk remediation quote to include all PDFs.

  1. Click to select All PDFs.

    Image that shows the location of the All PDFs option above the chart on the right-hand side.

    The menu expands.

  2. Choose one of the following bulk options:

    • Mark all as reviewed: Select this option to mark all PDF files as reviewed.

    • Request PDF accessibility check for all: Select this option to request a PDF accessibility check for all PDF files.

    • Request remediation quote for all: Select this option to request a remediation quote for all PDF files.

Contact Support for more information. The scan results are imported directly into your account and are available through the Monsido dashboard. PDF tracking allows users to see which files are remediated.


Additional information

For more information, see the User Guide chapters:

Configure Domain Scans

Scan Documents and Protected Pages

Scan with Source Code Exclude

Scan Single Pages.

For further assistance, contact the Monsido support team or use the Monsido chat and help features inside the application.

Image of the dashboard showing the locations of the Help Center buttons.

Contact us

Monsido, an Optimere brand:

San Diego, CA, USA

5880 Oberlin Dr,
San Diego, CA 92121, USA

Monsido US Support:+1 858-281-2185

Australia & New Zealand

Suite 2.04
80 Cooper St
Surry Hills, NSW 2010

Monsido APAC Support:+61 2 9051 0590

Copenhagen, Denmark

Borupvang 3
2750 Ballerup, Denmark

Monsido Europe Support:+45 89 88 85 05

London, UK

14 New Street
London, EC2M 4HE

Monsido UK Support:+44 20 8138 8450

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