Table of Contents:
PDF scans are done via a Remediation Quote. Order a list of issues that require attention in the PDF. This service is provided by a third party.
Note: The Content Links count in the Inventory Module shows the number of links to PDF files. Not to be confused with PDF files that are internal and present on the site. For example, the inventory may state a higher number of PDF links when compared to the Accessibility module PDF file count.
Request PDF Scans
Click Domain Overview (Globe icon) on the top menu bar.
Click to select a domain from the list. The domain Dashboard opens.
On the top menu bar, click Accessibility (icon of a human figure with outstretched arms).
The Accessibility summary page opens.
From the menu on the left-hand side of the screen, click PDFs.
The list expands with more choices:
Internal PDFs: Select if the PDF is uploaded on the site. The Internal PDFs page opens.
The chart has the following sorting options:
Action: Click to expand the list of options:
Mark as Reviewed: Select when the document is reviewed.
Start PDF Accessibility scan: Select to scan this PDF.
External PDFs: Select if the PDF is located externally. The External PDFs page opens. The chart has the following sorting options:
Click a PDF in the list to view the URL and scan information.
Check the Scan Results
To find more details about the PDF from the scan results, the Quality Assurance Module can provide some additional details:
From the Monsido Domain Overview, click Select Domain.
The Domains list page opens.
Click on the domain name. The Dashboard opens.
Click Quality Assurance (the checkbox icon), on the toolbar.
The Quality Assurance page opens.
Click Content with QA Errors from the menu on the left-hand side of the page.
The Content with QA Errors page opens.
On the menu bar at the top of the chart, click to navigate to PDF Documents.
Click a document in the list to view more information about the scan results.
Accounts can be upgraded to include the PDF scanning tool. Contact Support for more information.
The dashboard shows the compliance status of the scanned PDFs. Start an Accessibility scan for each PDF that is non-compliant.
On the same row as a PDF that is non-compliant, click to select Remediation Quote:
Order a list of issues that require attention in the PDF. This service is provided by a third party. A dialog box opens with the following text:
"Document remediation for compliance to WCAG 2.1 AA, Section 508, HHS or PDF/UA accessibility standards. Document remediation requires manual verification and can range in cost. When you submit PDF documents for remediation, we will review the document and give you a firm, fixed price for the remediation. Upon completion of the work, we will also provide a compliance report. We will let you know if there is any Alternative Text (Alt-Text) required for images that are not self-descriptive or any related additional information needed to remediate the document."
Click OK to confirm, or Cancel to close the dialog box without ordering the PDF remediation check.
If any of your PDFs require remediation, you can request this easily by CommonLook’s expert team right from the Monsido platform. Remediated documents and their accessibility reports are delivered to you via Monsido.
For more information on the PDF accessibility scan feature, see:
Bulk Remediation Quotes and PDF Accessibility Checks
For accounts that are upgraded to include the PDF scanning tool, it is possible to do a bulk remediation quote to include all PDFs.
Click to select All PDFs.
The menu expands.
Choose one of the following bulk options:
Mark all as reviewed: Select this option to mark all PDF files as reviewed.
Request PDF accessibility check for all: Select this option to request a PDF accessibility check for all PDF files.
Request remediation quote for all: Select this option to request a remediation quote for all PDF files.
Contact Support for more information. The scan results are imported directly into your account and are available through the Monsido dashboard. PDF tracking allows users to see which files are remediated.
For more information, see the User Guide chapters:
For further assistance, contact the Monsido support team or use the Monsido chat and help features inside the application.
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