This article gives instructions on how to manage a website with the Monsido Extension.
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Introduction
The Monsido web browser extension allows non-admin users to quickly identify problem areas on the website that are discovered in the Monsido scan.
The extension shows the exact location of the errors and gives you the ability to repair many of them directly from the extension. Many of the same sections from the app are available to edit, such as SEO, accessibility, quality assurance, policies, statistics, heatmaps, and more.
The extension can even be used to view certain things about external websites.
Prerequisites
Add the Monsido script to the website.
For more information, see the User Guide chapter:
Configure the scan.
For more information, see the User Guide chapter:
Scan the website at least one time to populate the fields.
Installation
This section gives information on how to install the web browser extension on different browsers.
Tip: When you open the Monsido application, the option and links to add the extension are listed on the right-hand side of the page. It is easier to add the extension in that way.
Install in Chrome
Navigate to the extension in the Chrome Webstore.
Click Add to Chrome, on the top right-hand side of the page.
A pop-up verification opens. Click Add Extension. The pop-up closes.
Add the extension icon to the Chrome menu bar, if it does not appear automatically.
Note: If this is the first time the Chrome Web Store is used to install extensions on the device, a blue message appears, informing you that you can now install extensions from the Chrome Web Store in Microsoft Edge. Click Allow extensions from other stores and then click Allow in the pop-up notice.
Install in Edge (Chromium)
Microsoft introduced a newer version of the Edge browser based on Chromium, allowing users to install the same extensions in Edge as are available in Chrome and other Chromium-based browsers. To check which version of Edge you use, you can use this guide: Microsoft Edge Guide.
Navigate to the extension in the New Monsido extension - Microsoft Edge Addons.
Click Get, on the top right-hand side of the page.
A pop-up verification opens. Click Add Extension. The pop-up closes.
Add the extension icon to the Edge menu bar, if it does not appear automatically.
Note: Monsido requires Edge version 79.0.309 or higher. Older versions are not based on Chromium. If an older version is installed, update to a newer Edge version or use Chrome instead.
Install in Firefox
Click to navigate to the Monsido Extension for Firefox.
A dialog box opens:
Click Add. The pop-up closes.
Add the extension icon to the Firefox menu bar, if it does not appear automatically.
Note: If the link above does not work, copy and paste this URL into the Firefox browser: https://extensions.monsido.com/monsido.xpi
Instructions
This section gives instructions on how to find and use the features in the Monsido Web Extension. The toolbar buttons are, from top to bottom:
Content issues (insect icon): This is an overview of potential issues with error content, as identified by the most recent scan. Skip to the instructions on how to use this section.
Heatmaps (flame icon): Click to open the heatmap for the page.
Note: This button only appears in the Web Browser Extension if you have installed Heatmaps.
Skip to the instructions on how to use this section.Page Info (information icon): This is an overview of the webpage structure that is included in the scan.
Skip to the instructions on how to use this section.Single Page Scan (recycle icon): Click for an overview of single-page scans for the current page. Single-page scans are done by the Monsido application.
Note: The Monsido IP address must be whitelisted for the single-page scan to work. The IP addresses used by Monsido are:United States and Canada: 35.226.117.128
UK and Europe: 130.211.65.55
Australia and New Zealand: 35.189.0.46
Skip to the instructions on how to use this section.
View Options (eye icon): Click for details about the viewing resolution and see options to adjust the view for the current page.
Skip to the instructions on how to use this section.Toolkit (tools icon): Click to view highlighting tools that give information on the website structure and properties, as they relate to Accessibility issues.
Skip to the instructions on how to use this section.Open in Monsido (box with arrow-out icon): Click to redirect to the main Monsido statistics view for the current page.
Skip to the instructions on how to use this section.Settings (gear icon): Click to view user settings, manage extensions, clear the cache, and get general information for the current page.
Skip to the instructions on how to use this section.Close (X icon): Click to close the toolbar.
Note: If this is the first time the website has been scanned, there may not be much data to compare with.
Content Issues (insect icon)
Click to expand the Content Issues menu.
The information shown is:
Monsido Scan Information: Click the arrow to expand the field. The field shows the date that the page was last crawled, and buttons to Start new scan and Show scanned source for the current page.
Start new scan: Click to start a scan on the current page. A rotating icon and the text, "Scan in progress" are shown until the scan is complete.
Show Scanned Source: Click to view the HTML source code on the current page. Search the HTML source code for a text string, or click X to close the HTML source code and return to the previous view.
For more information about Monsido scans, see the User Guide articles:
Quality Assurance: Click the arrow to expand the field. The field shows a quick overview of the number of broken links, broken images, misspellings, and potential misspellings on the current page. If there are any errors, the See Issues button is visible. Click See Issues to open a window and view the errors in more detail.
Mark as fixed: Marks the issue as fixed. It will be included in subsequent scans and if the error returns, it will appear again in the broken links list. Select this option when the error is actually fixed by the web team on the HTML code of the webpage.
Mark as ignored: Ignore the issue. Use this option if you know the issue is, in fact, OK. Ignored issues are not included in subsequent scans and will not show up as broken.
Note: The difference between Mark as Fixed and Mark as Ignored is that issues marked as Fixed are still included in future scans and can be flagged again if the error persists. Issues that are set to Ignore are permanently omitted from future scans and compliance scores.
Click HTML (a </> icon) to open the HTML code and locate the error in the code.
Tip: For non-HTML users, this is a great place to take a screenshot to send to the web developer for a permanent fix.
Click Highlight (a magnifying glass icon) to highlight the error on the webpage.
Note: Select HTML (a </> icon) instead if you see this message:
Highlighting currently unavailable. The element isn't visually highlightable or the source code might have been changed by the time the page has loaded.For more information, see the User Guide article:
Policies: Click the arrow to expand the field. An overview shows the Policies Score and Policy violations for the current page. If there are any errors, a button See Issues redirects to the Statistics page, where the errors can be corrected.
For more information, see the User Guide articles:
SEO (Search Engine Optimization): Click the arrow to expand the field. An overview shows the SEO Score and SEO Issues for the current page. If there are any errors, a button See Issues redirects to the Statistics page, where the errors can be corrected.
For more information, see the User Guide article:
Performance: Click the arrow to expand the field. If there are any errors, a button Show in Monsido redirects to the Performance page, where the performance of the page can be viewed.
For more information, see the User Guide article:
Heatmaps (flame icon)
This shows the heatmap for the page. The heatmap is based on a sample of your total visitors.
Scale: Cold (blue) to Warm (dark red). The heatmap visualizes the most and least popular areas of the page on a scale from warm (red) to cold (blue) with shades in between.
Display heatmap: Click to turn the heatmap display On or Off.
Device type: Choose a device to show heatmap data for.
Desktop and laptop devices
Tablet devices
Mobile devices.
Heatmap type: Choose the type of user behavior that you want to track:
Move: The move map shows you where the users moved and paused their cursor across your site. Research suggests that there is a connection between the mouse movement and where their attention is. This kind of heat map is useful to indicate which parts of the page the user might be looking at and where their attention span is.
Note: This map is only available for desktop devices.Click: The click map indicates where the users click or tap on their devices. This kind of heat map shows the most frequently clicked areas, which can give some idea of what your visitors are trying to interact with.
Scroll: The scroll map shows how far the users scroll on the page. Dark red indicates the areas where most visitors scroll. This type of heat map can be used to see what information reaches the majority of your visitors, and is useful also for determining what data on the page is ignored or missed.
Heatmap type: Choose the browser that you want to track:
All (selects all browsers)
Firefox
Chrome
Safari
Microsoft Edge
Internet Explorer
Opera.
Snapshot time: Click the drop-down arrow to select the timeframe for the heatmap:
Last week
Last month
Last quarter.
Note: This button only appears in the Web Browser Extension if you have installed Heatmaps.
For more information, see the User Guide article:
Page Info (info icon)
This is a quick overview of the webpage structure that is included in the scan.
Page Information: Expand the section to view the URL address and the number of characters, and the page title with the number of characters.
Headings: Expand the section to view the page headings and the number of characters.
Metadata: Expand to view the page metadata with the number of characters.
Single Page Scan (rotation icon)
Click to instruct Monsido to do a scan on a single page. This option is available with or without a user subscription.
For more information, see the User Guide chapter:
View Options (eye icon)
This button shows the viewing resolution and offers options to adjust the view for the current page.
Screen Resolution: Expand the section to adjust the following:
Choose device type for best viewing:
Desktop and laptop device
Tablet device
Mobile device.
Create custom screen resolutions.
Width: Click in the field and use the arrows to navigate up and down through the resolution choices.
Height: Click in the field and use the arrows to navigate up and down through the resolution choices.
Reset screen: Reset the resolution to the default value.
Most Visitors Resolutions: Expand the section to view the resolution settings used by the majority of visitors to the site.
View Options: Expand the section to view the options available:
Enable CSS: Click to turn this option OFF or ON to enable CSS.
Display HTML code: Click to turn this option OFF or ON to enable HTML code.
Vision Deficiencies: Click the drop-down arrow to select a vision deficiency. The page view adjusts accordingly.
None
Blurred Vision
Achromatopsia
Deuteranopia
Protanopia
Tritanopia.
Toolkit (tools icon)
This option includes highlighting tools that give information on the website structure and properties, as they relate to Accessibility issues.
Headings: Click to turn this option ON or OFF to investigate the header structure on the page.
Links: Click to turn this option ON or OFF to examine the links on the webpage.
Click to toggle the Links button ON.
A list of all links on the website opens.
Click on a link in the list to see the location on the website.
Hover the cursor over a link on the page for more information about it.
Link Text
Link Title
Link URL
Aria-label
Link Length
Link Target.
Click on a link on the page to see the link behavior as a user experiences it.
Open in Monsido: (box with an arrow-out icon)
Click to redirect to the main Monsido statistics view for the current page.
Settings (gear icon)
This option shows settings for users, extensions, cache, and general information for the current page.
User Settings: Click to view the user settings:
Account: The name of the account.
Domains matching this URL: The domain name that matches the current URL.
Logout: Log out the user.
Extension Settings:
Left vs. Right-aligned extension: Click to toggle this option Left or Right. This determines the side of the page that the Monsido extension toolbar is on.
Prevent highlighting elements with issues inside content-editable div element: Click to toggle this option OFF or ON.
Automatically disable site's CSS if selected issue's element is hidden: Click to toggle this option OFF or ON.
Cache Settings: Click to expand this section.
Clear Cache: Click to clear the cache for the current page.
Note: This clears the page's HTML source code cache, not the overlay from the web browser extension on the page.
Clear extension cache: click to clear the Monsido Extension cache. When you clear the cache, a popup message indicates that the action was successful.
Information: Click to expand this section.
Version: The current version of the Monsido extension.
Logged in as: The username for the user that is currently logged in.
Page: The URL for the current page.
Domain: The Domain name for the current page.
Create Support Log: Click to create a support log. The log saves to Downloaded Files on the current device. Use this file if you encounter an issue with Monsido and need to attach it to a support ticket.
Close (X icon)
Click to close the toolbar.
Document Tracking
The file extensions need to be entered, to match the files that will be scanned. If the file extension is not in the pre-loaded list, click the + button and add it to the new row.
Do not add a . (period) before the file extension
Delete any file extensions that are not used.
User Experience
Users who have the Monsido Extension toolbar installed can use the basic functionality on any external webpage. All options are not available. These are the basic functions that are available for anyone to use if they have the Monsido Extension installed:
Page not found: This message indicates that the page is not a part of the user's paid domain package. |  |
Single Page Scan: Click to start a single page scan with Monsido on any external page that is not covered by the user's subscription.
Note: The scan is done by Monsido, the extension only shows the results.
For more information, see the User Guide chapter: |  |
View Options (Eye icon): This button shows the viewing resolution and offers options to adjust the view for the current page. Click to edit the viewing options for the page, for certain accessibility features. |  |
Toolkit (Tools icon): Click to open the toolkit. This option allows a user to investigate page header structure and easily locate links on the current page. |  |
Settings (Gear icon): Click to access basic page settings such as clear cache, extension placement on the page, and extension version. |  |
Close (X icon): Click to close the extension. |  |
Troubleshooting
Page Not Found error: You should be able to open the extension directly from a page. If this error appears, it is possible that you are not logged in to the extension. Click the tools icon on the bottom of the extension toolbar and enter the user login credentials.
Note: The Browser Extension does not yet support CSS selectors and therefore does not consider any user-defined CSS selectors when highlighting matches.
Additional Resources
For more information, see the User Guide chapters:
For definitions and explanations of acronyms and abbreviations used in the Monsido User Guide, see:
Contact Information
For further assistance, contact the Monsido support team at support@monsido.com or use the Monsido chat and help features inside the application.