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Quality Assurance: Content with QA Errors
Quality Assurance: Content with QA Errors

How to repair content with QA errors

Updated over a week ago

This article gives information on how to use the Monsido Quality Assurance feature to locate and handle website content errors.

Article Navigation


Introduction

This section gives information on how to navigate to the Quality Assurance module.

  1. Click Open on the same row as the domain name on the Domain Overview page.

    The location of the Open button, on the same row as the domain name.

  2. The Dashboard for the domain opens.

    The full dashboard view.

  3. Click Quality Assurance (the checkbox icon), on the toolbar.

    Image showing the location of the Quality Assurance button.

  4. The Quality Assurance summary page opens.

    Image of the Quality Assurance landing page.

Instructions

  1. Click Content with QA Errors from the menu on the left side of the page.

    Image showing the location of the Content with QA Errors option.


    The Content with QA Errors page opens.

    Image of the Content with QA Errors page.

  2. On the menu bar at the top of the results list, navigate between:

    • All

    • Pages

    • PDF Documents

    • Other Documents.

  3. In line with the navigation filters, find also the options to:

    • Search: Click in the dialog box and type a search parameter.

    • Filter (the funnel icon): Click to filter for:

      • Labels

      • Languages

      • Contains.

  4. The list shows the contents of the website that had quality assurance errors. On the same row as each error, the following information is provided:

    • Title and URL: This is the title and URL of the content that has been targeted with errors. Click the URL. The Broken Links page opens.

    • Notifications: Here you see the number of notifications per page.

      • Click the number to expand a quick-info box on the notifications for the URL.

        The expanded Notifications box.

      • Broken links: Informs about the number of broken links found. Click on the number to navigate to the errors page.
        For information on how to find and repair broken links, see the User Guide articles:

      • Broken images: Informs about the number of broken images found. Click on the number to navigate to the errors page.
        For information on how to find and repair broken images, see the User Guide article:

      • Misspellings: Informs about the number of words that the Spellcheck found. Click on the number to navigate to the errors page.

        The MIsspellings list for the page.

        For information on how to find and repair misspelled words, see the User Guide articles:

    • Priority: Low, Medium, High as determined by the number of page views.
      For more information, see the User Guide chapter.

    • Views: Approximate number of page views since the last scan. This information is only available when Statistics is enabled.

      For more information, see the User Guide chapter:

    • Open page details (the page icon): Click to view the issues on the page, rated per severity, as determined by the last scan.

      Image showing the location of the Open Page Details button, on the same row as a page.

      The details pane opens.

      Image showing the landing page for the page details view. The default selection shows Broken Links / All.

    • Open page details (the page icon): Click to navigate to the page URL and view the page as an external visitor.

      • Action: Click to designate the issue with:

        • Mark as fixed: Marks the issue as fixed. It will be included in subsequent scans and if the error returns, it will appear again in the broken links list. Select this option when the error is actually fixed by the web team on the HTML code of the webpage, or if it is a temporary (for example, in an unpublished state) known issue.

        • Mark as ignored - Use this option:

          • If links are incorrectly marked as broken.

          • To ignore spelling issues on a single-page basis.

          • To ignore all other issues on a domain level.

          Note: The difference between Mark as Fixed and Ignore is that issues marked as Fixed are still included in future scans and can be flagged again if the error persists. Issues that are set to Ignore are permanently omitted from future scans and compliance scores.

    • Inspect Page with Web Browser Extension (magnifying glass icon). Click to navigate to the Monsido Web Browser Extension, where you can repair many types of errors.
      For more information, see the User Guide Article:
      Web Browser Extension.

  5. From the menu on the left, navigate between:


Additional Resources

For more information, see the User Guide chapters:

Tip! The Monsido Color Contrast Checker is a quick way to test the color combinations on websites and pages.

For definitions and explanations of acronyms and abbreviations used in the Monsido User Guide, see:

For further assistance, contact the Monsido support team at support@monsido.com or use the Monsido chat and help features inside the application.

Image of the toolbar with the Help Center buttons highlighted.

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