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Quality Assurance Introduction
This chapter gives information on how to use the quality assurance features in Monsido.
The Monsido Quality Assurance module is included in every subscription. It allows users to quickly identify and repair issues such as:
Content with QA Errors
Broken links
Misspellings
Readability issues.
Quality Assurance Categories
The Quality Assurance module contains several sub-modules. Click to go directly to the user guide for these specific sub-modules within the QA main module:
Prioritization
The Quality Assurance module rates the severity of issues and assigns priority to them. For a full explanation of the severity designations and how Monsido determines these, see:
Statistics
The Statistics module provides a number of useful analytics, get insights on such things as entry and exit pages, bounce rates, session times, and page visitor details.
Total visits | The total number of visits. Can be by the same viewer multiple times. |
Total visitors | The total number of visitors. |
Pageviews | The total number of page views (per page). |
Average visit time | The average amount of time a visitor spends on the page. |
Bounce rate | Percentage of visitors that bounce. This indicates that the visitor entered the site and then left, and did not view other pages within the same site. |
Prerequisites
This section describes the steps that need to be done before you can use the Quality Assurance Module.
Scan the site at least once to gather data.
For more information, see the User Guide chapter:
Set up the Quality Assurance Readability features.
For more information, see the User Guide chapter:
From the Monsido Domain Overview (globe icon), click Settings (gear icon) at the top of the page. The Admin Settings page opens.
Note: The Settings button is only available to site admins.
Click Action on the same row as the domain to scan.
Select Edit Domain from the drop-down list.
The Edit Domain page opens.
In the Features section:
Readability: Click to select the type of readability test to scan for:
Flesch Kincaid Readability test (English text)
LIX Readability test (non-English text)
Minimum words: Enter the minimum number of words that a page should contain in order for the Readability test to assess the difficulty.
Optional: Download the Chrome Extension: Download and install the Monsido Chrome extension. This extension is not required but is very useful to help identify content issues for easy handling.
Tip: Attach the Monsido extension to the browser toolbar for easy access.
Instructions
This section gives information on how to navigate and edit website content from the Monsido Quality Assurance module Summary page.
Click Select Domain to open the Domain Overview page.
Click on the domain name. The Dashboard for the domain opens.
Click Quality Assurance (the checkbox icon), on the page toolbar.
The Quality Assurance page opens.
Use the menu on the left to see more.
Summary
Click Summary from the menu on the left side of the page to navigate to the Quality Assurance summary page.
The Quality Assurance Summary page opens. The sections on the landing page are:
Quality Assurance Check
This section displays the number of pages affected by broken links, broken images, potential misspellings, and (confirmed) misspellings.
Click Unique Broken Links to navigate to the Broken Links page. Navigate between All broken links, Ignored, or Marked as fixed.
The columns show the following:
Broken Link: This column shows the full address of the broken link.
For more information, see the User Guide chapters:Page Correct: Click Page Correct™ to repair the link via the Monsido interface.
For more information, see the User Guide chapter:
Response code: this is the error that the broken link returns.
Type: This column names the type of error that is found.
Documents: This column lists the number of documents containing the broken link.
Pages: This column lists the number of pages that are affected by the broken link.
Action: Click to expand actions to perform on the broken link.
Mark as fixed - Use this option when the issue is fixed on your website. Items that are marked as fixed are included in future scans.
Ignore Misspelling - Use this option:
If links are marked as dead when really they are not.
To ignore spelling issues on a single-page basis.
To ignore all other issues on a domain level.
For more information, see the User Guide chapters:
Note: The difference between Mark as Fixed and Ignore is that issues marked as Fixed are still included in future scans and can be flagged again if the error persists. Issues that are set to Ignore are permanently omitted from future scans and compliance scores.
Click Broken images to navigate to the Broken Images page.
The columns show the following:
Broken Link: This column shows the full address of the broken link.
For more information, see the User Guide chapters:Response code: this is the error that the broken image link returns.
Type: This column names the type of error that is found.
Pages: This column lists the number of pages that are affected by the broken image link.
Action: Click to designate the issue with:
Mark as fixed - Use this option when the issue is fixed on the website. Items that are marked as fixed are included in future scans.
Mark as ignored - Use this option:
If links are marked as dead when really they are not.
To ignore spelling issues on a single-page basis.
To ignore all other issues on a domain level.
Note: Ignored issues will not be factored into future scans, and this will permanently affect the compliance score.
For more information, see the User Guide chapters:
Note: The difference between Mark as Fixed and Mark as ignored is that issues marked as Fixed are still included in future scans and can be flagged again if the error persists. Issues that are set to Ignore are permanently omitted from future scans and compliance scores.
Click Potential Misspellings to navigate to the Potential Misspellings page.
The columns show the following:
Word: The word that has been tagged as misspelled.
Lookup in Google: Click to search Google for the word.
Language: This is the language as defined by the website owner, which determines the correct spellings to use.
Confirm: Click to confirm that the spelling is correct.
Pages: The number of pages that contain this spelling of the word.
Action: Click the drop-down arrow and select the action to perform for this word:
Confirm as misspelling: Approve this spelling.
Add to dictionary: Approve this spelling and add it to the language dictionary so that future scans will not flag it as misspelled.
For more information, see the User Guide chapter:
Add to dictionary for all languages: Approve this spelling (proper nouns etc.) and add it to the language dictionary for all languages so that future scans will not flag it as misspelled.
For more instructions, see the User Guide Chapter:
Ignore misspelling: Omit the issue from future scans.
Mark as fixed - Use this option when the issue is fixed on your website. Items that are marked as fixed are included in future scans.
For more information, see the User Guide chapters:
Note: The difference between Mark as Fixed and Ignore is that issues marked as Fixed are still included in future scans and can be flagged again if the error persists. Issues that are set to Ignore are permanently omitted from future scans and compliance scores.
Click Misspellings to navigate to the Misspellings page.
The Misspellings page opens. The columns show the following:
Word: The word that has been tagged as a misspelling.
PageCorrect: Click to use Page Correct to quick-fix the issue. A dialog box opens. The misspelling is highlighted, enter the correct spelling into the text field and then click Save.
For more information, see the User Guide chapter:
Note: This does not fix the issue in the HTML code, but it will appear correct to website viewers.
Lookup in Google: Click to search Google for the word.
Language: This is the language as defined by the website owner. The language setting determines the correct spellings for the scan to check for.
Pages: The number of pages that contain this spelling of the word.
Action: Click the drop-down arrow and select:
Confirm as misspelling: Approve this spelling.
Add to dictionary: Approve this spelling and add it to the language dictionary so that future scans will not flag it as misspelled.
For more information, see the User Guide chapter:
Add to the dictionary for all languages: Approve this spelling (for example, a product name) and add it to the language dictionary for all languages so that future scans will not flag it as misspelled.
For more information, see the User Guide chapter:
Ignore misspelling: Omit the issue from future scans.
Mark as fixed: When the issue is corrected in the HTML code for the page, mark it as fixed. It will be included in future scans.
Note: The difference between Mark as Fixed and Ignore is that issues marked as Fixed are still included in future scans and can be flagged again if the error persists. Issues that are set to Ignore are permanently omitted from future scans and compliance scores.
For more information, see the User Guide chapters:
Important Highlights
Displays the most significant quality assurance findings.
Click on any item to navigate to the details page for the error.
Quality Assurance Diagnostics
Displays the percentage of overall quality assurance compliance achieved, as well as a circular chart that gives a visual percentage result. There is a breakdown of the total number of quality assurance issues and the total number of pages that have issues. A line graph displays the number of quality assurance issues and content with issues.
Quality Assurance Compliance: This figure displays the percentage of issues that your website is compliant with. The goal is to achieve 100% of the accessibility level selected.
For more information, see the User Guide chapter:
Industry Average: This shows how your website compares against the average competitor in your industry.
For more information, see the User Guide chapter:
Click Show history to view the progression of issues over time.
For more information, see the User Guide chapter:
Readability
Click on the readability score to navigate to the Readability details page.
Click on the readability score to navigate to the Readability details page.
For more information, see the User Guide chapter:
Content with QA Errors
Click Content with QA Errors on the left-hand side of the page.
For more information, see the User Guide chapter:
Links
Click Links from the menu on the left-hand side of the page.
For more information, see the User Guide chapters:
Spellcheck
Click Spellcheck from the menu on the left-hand side of the page.
For more information, see the User Guide chapters:
National Identification Number
Some countries have this field in the menu on the left page menu. A list of potential national identification numbers is shown, if applicable. For privacy and security reasons, these should be reviewed and/or removed from publication.
Readability
Click Readability from the menu on the left-hand side of the page.
For more information, see the User Guide chapter:
History
The History Center stores all Quality Assurance issues and details from previous scans.
From any page within Monsido, click History Center (bar graph icon), located on the top menu bar.
The History Center landing page opens.
The page contains the following layout:
Domain: In the first field, click to expand the list of domains.
Click to select a domain from the list or switch to another domain.
Module: In the second field, click to expand the list of available modules.
Click to select Quality Assurance from the drop-down list. The Quality Assurance page of the History Center opens.
The topmost section gives information on the profile that is being used for the results shown.
Viewing as Profile: This shows the profile that is being used. See Add Profile for information on how to add a new profile.
Device: The type of device used.
Measure from: Distance from the server location.
Network speed: The speed of the network.
Check frequency: The frequency of the check.
Important: The Dashboard always shows data with the default profile selected. To change this, select a new profile (click the drop-down arrow to see the available profiles). Please be aware that changing the profile causes the numbers on all 3 sections inside the Performance module to update accordingly.
Graph with performance speed and date as well as a donut chart showing the average performance score.
Scan history results: This table shows valuable scan data from previous scans.
Scan history results: This table shows valuable scan data from previous scans.
Crawled at: Date and time of scan.
Pages crawled: Number of pages scanned.
Documents crawled: Number of documents scanned.
Domain compliance: Percentage of compliance achieved.
Comparison to average: The score of the website as compared with the average score within the industry.
QA errors: The number of errors, broken down into category icons.
Changes since previous crawl: Percentage of changes made since the last scan.
For more information, see the User Guide chapter:
Additional information
For more information, see the User Guide chapters:
Tip! The Monsido Color Contrast Checker is a quick way to test the color combinations on websites and pages.
For further assistance, contact the Monsido support team at support@monsido.com or via the Monsido chat and help features inside the application.
See Monsido for Developers for documentation and advanced help files including SDK information for developers.
Contact us
Monsido, an Optimere brand:
San Diego, CA, USA
5880 Oberlin Dr,
San Diego, CA 92121, USA
Australia & New Zealand
Suite 2.04
80 Cooper St
Surry Hills, NSW 2010
Copenhagen, Denmark
Borupvang 3
2750 Ballerup, Denmark
London, UK
14 New Street
London, EC2M 4HE