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Introduction
This chapter gives instructions on how to meet the prerequisites for the initial Monsido setup.
Prerequisites
This section gives information about the required conditions to set up Monsido.
Login and Password
For new customers, refer to the Welcome email for the login link and password.
If a login to your site is required, whitelist the Monsido IP.
IP Addresses used by Monsido:
USA and Canada 35.226.117.128
UK and Europe 130.211.65.55
Australie and New Zealand 35.189.0.46
Ports used:
443 for https
80 for http.
Monsido Chrome Extension (optional)
While not technically a prerequisite, the Monsido Chrome Extension is a very useful tool to help your team identify and correct website content issues.
Note: The requirement to use the extension with Edge (Chromium) is version 79.0.309 or higher.
Download the Chrome Extension here:
Install the extension.
Tip: Add the Monsido extension shortcut to the browser toolbar for easy access.
For setup and instructions, see the User Guide chapter:
Renewal
It is important to review the terms of the Monsido agreement. The contract automatically renews, and there is a 30-day cancellation notice prior to the renewal date. It is the Monsido recommendation for customers to set up a reminder in the work calendar 30 days before the renewal date.
Review the policy and set alerts for renewal dates.
Next Steps
This section contains information about the order in which to set up Monsido the first time and where to find resources and instructions for the initial configuration.
Set up Monsido for your Team
It is important to add team members and assign permissions so that they can quickly begin the training and start to work in Monsido.
See the User Guide article for full instructions:
In short, these are some of the initial things to do, in this order:
Add domains
For domain setup and instructions, see the User Guide chapter:
Add users
To add users and configure user permissions, see the User Guide chapter:
Configure scans
For instructions on the scan setup and configuration, see the User Guide chapter:
Add the Monsido script
The script is not a requirement for basic use. The following modules, however, require the script:
Statistics
Heatmaps
Consent Manager
PageCorrect
PageAssist.
For setup and instructions, see the User Guide chapters:
Train your Team
It is important to let your team know what Monsido is and how they can perform their tasks more easily with it.
Plan a startup training session. Monsido offers free training sessions to help new users get started. Training session participants should include all employees or external parties who have the responsibility to update the website content. The training sessions typically cover:
Monsido features and modules that are included and how to use them for the best advantage.
How to set and reach content management goals.
How to keep the team motivated.
Personalized help to set up and maintain Monsido.
For more information, see the User Guide Article:
Monsido Support
If you have any questions about your account or the training, send an email to
Monsido Support or use the chat system included with the Monsido account.
The Monsido Help Center contains many valuable guides to help you get started.
For more information, see the User Guide Article:
Additional information
For further assistance, email the Monsido support team or contact us via the Monsido chat and help features inside the application.
Contact us
Monsido, an Optimere brand:
San Diego, CA, USA
5880 Oberlin Dr,
San Diego, CA 92121, USA
Australia & New Zealand
Suite 2.04
80 Cooper St
Surry Hills, NSW 2010
Copenhagen, Denmark
Borupvang 3
2750 Ballerup, Denmark
London, UK
14 New Street
London, EC2M 4HE