All Collections
Getting Started
Monsido Product Overview
Monsido Product Overview

Monsido Platform Features and Modules

Updated this week

This article gives information about the Monsido product modules and features.

Article Navigation


What is Monsido?

Monsido is the premier one-stop solution for optimizing your digital presence.

Monsido’s industry-leading tool gives you the ability to quickly locate and fix issues such as broken links, misspellings, outdated content, SEO errors, web accessibility errors, and more.

Keep your website up-to-date with current guidelines, optimize your website, and keep track of all of your progress from one place.

Monsido offers automated scans and error detection to eliminate guesswork and the need for endless manual checks, leaving you to focus on what matters the most: offering your users a great web experience.

For more information, see the following User Guide Articles:


The Main Monsido Dashboard

The main Monsido dashboard acts as a control center to show you what is going on with your domain, based on the latest performed scan. It provides a high level of information, including your overall accessibility score, the number of checks that are currently failing, and the overall percentage of compliance for each module.

Image showing the Monsido Dashboard.


History Center

The History Center tracks changes across domains and modules. All of the information contained in the History Center is available for export and can be downloaded and printed.

For more information, see the User Guide chapter:


Report Center

The Report Center contains the contents of every scan, sorted and organized into different levels reports. Administrators can assign reports to users from here.

For more information, see the User Guide chapter:


Modules

This section contains information about the Monsido modules.


Quality Assurance

The Monsido Quality Assurance module is a scan-based module and it is included in every subscription. It allows users to quickly identify and repair issues such as broken links, misspellings, and readability issues.

QA Highlights

  • Locate and repair content with accessibility quality errors

  • Locate and repair broken links

  • Locate broken images

  • Locate and repair misspellings

  • View site and page readability levels.

For more information, see the User Guide chapters:


Accessibility Feature

The Monsido Accessibility feature is a scan-based module. With it, you can enable all visitors to use your website, regardless of their physical limitations. Web accessibility refers to the concept that websites and website content should be accessible to anyone, regardless of how they use the internet. Some examples of alternate ways that your visitors might use the internet:

  • Screen readers

  • Adaptive technology (such as eye-tracking)

  • Audio-based such as verbal transcripts

  • Subtitles for audio content.

The Monsido Web Accessibility module helps you make your website compliant with WCAG 2.1 & 2.2 A, AA, and AAA guidelines to make the website accessible for a wider audience.

The specifically developed Monsido tools and technologies help you improve your website to aid the perception, understanding, contribution, navigation, and interaction for visitors with a disability. The four principles of web accessibility are the foundations of content produced for the web and for anyone who wants to use the web. They outline that web content needs to be:

  • Perceivable

  • Operable

  • Understandable

  • Robust.

For more information, see the User Guide chapters:


SEO

The Monsido SEO module is a scan-based module. This Search Engine Optimization checkpoint module highlights the issues that exist across website pages and assigns a priority level. Click any issue for a summary of the recommendation.

Find SEO errors such as:

  • Missing H1 tags

  • META description improvement suggestions

  • Broken links

Highlight errors with an icon for easy location and repair. Monsido provides guidelines on how to improve search engine ranking and other optimization opportunities.

View individual page information:

  • Navigate into a page

  • Select Opportunities

  • Open page details

For more information, see the User Guide chapters:


Performance

The Monsido Performance module is a scan-based module that is based on Google's Lighthouse API v8.5. This module helps users improve website load speed and performance. View statistics on how the website performs for visitors in different locations, on different devices, and that connect with different network speeds. Monsido automatically identifies and provides feedback about elements that slow down the website.

For more information, see the User Guide chapter:


Prioritized Content

Monsido’s Prioritized Content module allows users to track technical and non-technical website content and categorize it into priority categories based on the number of issues found, the number of views received, and the number of links leading to particular pages.

  • The module categorizes your content into high, medium, and low priority based on the number of issues found

  • Number of views received

  • Number of links leading to particular pages

  • Bespoke labels can be applied to your content findings, making your assets easier to track and manage.

Easily navigate to the page that needs attention and view the errors. View the source mode and find featured errors directly in the code of the page.

For more information, see the User Guide chapter:


Policies

The Monsido Policies module is a scan-based module. The Policies module allows users to set custom policies and rules. This ensures that all website content creators follow the same guidelines and are alerted immediately if the content is outdated or incorrect. The module includes a large collection of pre-made policies, as well as the option to create custom policies.

To add the Policies module to your plan, contact your sales representative.

For more information, see the User Guide chapters:


Heartbeat

Monitor your website in real-time 24/7 for slow response time or downtime. Schedule reports or automated alerts to be sent to assigned users when your site is down or takes too long to respond.

We measure your site’s response time and detail any incidents of downtime, ensuring that your team can quickly respond to problems and avoid any potential loss of business.

Exemptions can be set for instances of planned downtime, such as when server maintenance is being performed.

For more information, see the User Guide chapter:


Data Privacy

The Monsido Data Privacy module is a a scan-based module that allows website owners to demonstrate their efforts to be compliant with local regulations. Automate the management of personal data by scanning text (as opposed to HTML), and use Google’s Data Loss Prevention API to analyze the data that has been scanned. Once scanned, the website data is sent directly to Google’s API for analysis. The Data Privacy module scans domains to identify potential data privacy issues. View the scan results by severity level and the number of pages affected by the issue.

The Data Privacy module is based on Google's Cloud Data Loss Prevention API, and is updated when the API is updated.

For more information, see the User Guide chapter:


Inventory

Keep track of where all your assets are on the website (such as docs, links, email addresses, code snippets, and more) and get an overview of their accessibility and SEO status. This ensures that your web team can quickly and easily fix important content problems that can affect the visitor experience.

The inventory is essentially anything our scanner identifies, broken down into a variety of categories such as CSS, HTML pages, or frames.

Click further into each category and export lists such as HTML pages, documents, links, and any forward-facing email addresses.

For more information, see the User Guide chapter:


Features

This section gives information about Monsido features.


Monsido Consent Manager

The Monsido Consent Manager module is script-based. This module is an easy-to-use website and cookie consent management tool. This powerful tool enables your website to be compliant with local cookie and consent regulations including GDPR and CCPA, while also meeting accessibility requirements.

Key Features

  • Custom & Accessible Branding
    Create and customize a cookie banner to match website branding as well as meet accessibility standards for color contrast. Visitors can accept or reject cookie categories, view the company cookie policy, and more.

  • Consent Analytics
    Provides real-time indicators on cookie acceptance rates.

  • Consent Log
    Visitor cookie consent is properly and anonymously logged, as required by GDPR.


Web Browser Extension

The Monsido browser extension feature allows non-admin users to quickly view and repair website issues. Many of the same sections from the app are available to edit, such as SEO, accessibility, quality assurance, policies, statistics, heatmaps, and more. The extension can even be used to view certain things about external websites.

For more information, see the User Guide chapter:


PageAssist™

Monsido PageAssist™ is script-based. The PageAssist™ feature of the Monsido web governance platform is a personalization toolbar that makes a website more user-friendly and visually accessible. PageAssist™ alerts website owners about potential accessibility issues and provides a quick way to fix issues in order to ensure an equal experience for all website visitors.

Key features

  • Personalize the user experience

    PageAssist™ allows users to make custom visual adjustments to suit their own unique requirements. People navigating the website can:

    • Adjust font, text spacing, and font size

    • Adjust cursor size

    • Control the default and support languages

    • Adjust the color scheme and contrast

    • Adjust page focus

    • Highlight page elements for easier identification and navigation

    • Adjust media settings to pause or turn off or on animations and audio

    • Adjust media settings to hide all images

    • Change navigation to keyboard

This module requires the Monsido script.

For more information, see the User Guide chapters:


PageCorrect

Monsido PageCorrect is script-based. This module helps you to find and repair quality assurance and accessibility issues directly, without the need to log onto a content management system (CMS).

Ensure that your website is free of quality assurance and accessibility errors is an extremely time-consuming and headache-inducing task. While many solutions exist that allow organizations to identify errors, they all require you to log in to a CMS to actually address them. PageCorrect gives you the unique ability to fix website issues, like broken links, misspellings, and accessibility problems directly from the Monsido web governance platform itself. The changes are immediately reflected on your website.

The Monsido interface enables even non-technical users to update your site easily without any coding knowledge.

This module requires the Monsido script.

For more information, see the User Guide chapters:


Clarity PDF Remediation

Monsido has teamed up with CommonLook®, a world-leading provider of PDF software, to make their powerful Clarity tool available as an add-on within our Accessibility Module.

During a normal domain scan, we find PDFs, and with Clarity offer services for the most common accessibility problems, including the proper tagging of images, tables, forms, and other non-textual objects.

  • Review: Scan PDFs from the Accessibility module to see where your site stands in terms of PDF accessibility and flag inaccessible documents.

  • Report: Receive a complete accessibility report detailing areas of non-compliance and recommendations on how to address them.

  • Remediate: Remediate and tag all of your PDF documents with Monsido so that they can be read using assistive technology and become accessible to all.

PDF errors are identified and communicated, allowing users to comply with ADA Title III, WCAG 2.1, Section 508, HHS, PDF/UA, the EU Web Accessibility Directive, and other accessibility standards.

Notes:

  • Section 508 is now fully aligned with WCAG 2.0 AA. Monsido has transferred existing users of the check to WCAG 2.0 AA.

  • EU customers have to contact our partner Commonlook directly for PDF remediation quotes at their own discretion due to regulatory requirements. The PDF Remediation option continues to be available for customers in other geographical regions.

For more information, see the User Guide chapters:


Heatmaps

The Monsido Heatmaps add-on tool is script-based. The tool uses a warm-to-cold color scheme to show you exactly how your web pages are performing. Get a wealth of insights on how visitors actually interact with your pages, identify problem areas, and make targeted improvements to ensure a better visitor experience.

Choose between 3 different heat map types:

  • Move: Shows where desktop visitors moved across the page with the mouse.

  • Click: Shows the points on the page where visitors tapped or clicked.

  • Scroll: Shows how far visitors scrolled down the pages.

This module requires the Monsido script.

For more information, see the User Guide chapters:


Mobile Accessibility Scans

When Mobile Accessibility is enabled, Monsido makes an additional scan of the website to simulate how it renders on a mobile device. This data is used to pick up device-specific code that only loads when a website opens on a mobile device. Based on this mobile rendition of the website, Monsido is able to perform two additional checks in addition to the accessibility checks that already run on the website.

Essentially, these two checks determine if a web page is properly responsive. Responsiveness is a basic requirement for having an accessible website. The checks are displayed in the Monsido UI and can be filtered out of the other checks. They are also displayed in the Monsido Browser Extension.

Check 1: Is pinch-to-zoom disabled?

Check 2: Does the web page require two-dimensional scrolling?

For more information, see the User Guide chapter:


Industry Average

Industry Average is an industrial benchmark model that measures the overall health of your website against your industry standards. It allows users to compare their website Quality Assurance, Accessibility, and SEO score compliance against the industry average. The industry average score automatically identifies areas in your website that can be improved, and provides you with simple steps to make your website stand out in your industry.

The Industry Average Score is the average score within the industry. The Industry Average Score appears in the Diagnostics section for the relevant modules:

  • Quality Assurance

  • Accessibility

  • SEO.

For more information, see the User Guide chapter:


Audit Log

The audit log shows changes made to the website with the Monsido application. Only admin users have access to the audit log.

The audit log tracks the following:

  • Date: The date of the change

  • User ID: The identifier for the user account that made the change

  • Domain: The domain that was changed

  • Module: The Monsido module that was used to make the change

  • Target: The issue that the change was targed to fix

  • Identifier: The edited code snippet

  • Explanation: If any, hover the cursor over the (i) icon to view the reason the user made the changes.

  • Show Details/See Changes: Click to view more details about the changes

  • Action:

    • Show Details

    • Undo check review.

For more information, see the User Guide chapter:


Statistics

The Monsido Statistics module is script-based. Statistics overviews are available in the main summary. For more detailed statistics, click to expand the menu options in the left-hand sidebar. Each of the main categories expands into several sub-categories, for a higher resolution of detail.

Statistics provides a number of useful analytics, giving insights on such things as entry and exit pages, bounce rates, session times, and page visitor details.

The Statistics feature tracks the following:

Total visits

The total amount of visits

Total visitors

The total number of visitors

Pageviews

The total number of page views (per page)

Average visit time

The average amount of time a visitor spends on the page

Bounce rate

Percentage of visitors that bounce. This indicates that the visitor entered the site and then left, rather than continuing to view other pages within the same site

This feature requires the Monsido script.

For more information, see the User Guide chapters:


Event Tracking

The Monsido Statistics feature can track events on your website. The Event Tracking feature lets users monitor and track the number of clicks on each button or link and use this data to improve the browsing experience for your website visitors.

For more information, see the User Guide chapters:


Cookieless Tracking

The Monsido Statistics module normally applies a cookie to the browser of the visitor. It is possible to remove this, so that Monsido can track the same data from visitors who refuse statistics cookies on the cookie banner.

Note: If Cookieless Tracking is enabled, the statistics from the cookie consent banner are not shown. This means that if you switch from cookie banner only to Cookieless Tracking, you might see a jump in the figures because the data is counted in a different way.

The data tracked includes browsing behavior, geographical location, device information, and more.

For more information, see the User Guide chapters:


Support

Monsido provides superior customer service that is all-inclusive in the price. Monsido staff gives you the help you need to make sure you’re getting the most out of your investment. We provide one-on-one product training, webinars, and a built-in Help Center inside the product. We also have live support via email and phone. We are proud to offer the only in-app chat support on the market, which has an average response time of under 5 minutes.

Contact the Monsido support team at support@monsido.com or use the Monsido chat and help features inside the application.

Image showing the location of the Help and Support buttons on the Dashboard

For full instructions on all features and add-ons, see the User Guide.


CMS Integration

You can easily install the Monsido script on a website that deploys with a CMS. Monsido integrates with WordPress, Joomla, and Drupal via a plugin and integrates with all other content management systems via our API or the Monsido Web Browser Extension.

Most modern CMS systems provide an easy way to add custom scripts to web pages. The Monsido script should be included in the page header, so that the snippet appears before the closing </head> tag on every web page of the site that needs to be tracked. Refer to the CMS manual or ask for help from the CMS vendor on how to install custom scripts on all pages. If there is a guide for the CMS that describes how to install the Google Analytics™ script, this guide may also be used to install the Monsido script.

When the script is installed, Monsido highlights errors on the page where they occur. If you have access to the Analytics module, statistics are shown immediately.

For instructions on how to set up a scan for a site that uses a CMS, see:

For advanced instructions for developers on how to install the Monsido script on a website that deploys with a CMS, see:


Hosting

We provide our customers with the fastest performance available with local hosting via Google. Monsido’s data is processed and hosted on local Google servers in the United States, Europe, and Australia. Monsido scans publicly available data on the public website.


Additional Resources

Did this answer your question?