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Monsido Data Hosting and Security

Information about IP addresses used by Monsido, Data Hosting, and Security

Updated over a week ago

This article gives information about the Monsido IP Addresses used, Data Hosting, and Security policies.

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IP Addresses

This section gives information about the IP addresses used by Monsido.

United States & Canada

UK & Europe

Australia & New Zealand

Data Hosting & Security

Monsido uses the Google Cloud Platform as the hosting environment for our services.

Monsido scans your public-facing websites and does not access or store any confidential data. The only data that Monsido stores (that may not be publicly accessible) are the names and email addresses of our customer's users, which we do not make publicly available. All data and backups collected will be kept for at least 30 days before being permanently deleted if and when the client exits, with the exception of logs.

Scans of public websites are done by both known and unknown crawlers every day. This is a part of the way the internet works. Google, Bing, and other search engines, as well as completely unknown companies, crawl websites to gather information and monitor performance. What Monsido does is very similar, and has no detectable effect on website performance.

Unless otherwise agreed upon, the location of customer data is based on the Monsido branch that your contract is with. This means that customer data for the US Monsido offices and subsidiaries is processed and stored within the USA, customer data for AU Monsido offices and subsidiaries is processed and stored within AU, and customer data for EU and UK Monsido offices and subsidiaries is processed and stored within the EU.

Login credentials (name, email, one-way hashed password, and data-location ID) are stored centrally in our login service, which resides in the EU.

How to Identify Potential Data Privacy Security Issues

Monsido uses the criteria as defined in the Google Cloud InfoType detector reference to identify potential data privacy security violations.

About the Monsido Scan

The Monsido crawler scans data as it finds it. This is normally breadth-first, for example, the scan starts at level 0 (the front page of the website) and proceeds to level 1 (pages that are accessed via links from the front page), and continues in this way. XML sitemap is occasionally used if this is explicitly supplied or discovered through robots.txt.

For more information, see the User Guide chapters:

Scan Prerequisites

This section gives information about what is required from an implementation perspective.

As long as it is internet-accessible, nothing needs to be installed or added to your current infrastructure for Monsido to crawl your website. Monsido's statistics and pages are prioritized by the number of views and have a script that can be added to your Google Tag Manager.

For more information, see the User Guide chapter:

If you opt to scan password-protected or otherwise restricted web pages or documents, and if this is permitted by the contract you signed with Monsido, you must make sure that the information in these web pages and documents is not confidential since Monsido can't guarantee the same level of security as you can.

For more information, see the User Guide chapter:

Monsido Policies

This section gives links to the Monsido policies and Statements:

For more information, see the Monsido website.

Additional Resources

For definitions and explanations of acronyms and abbreviations used in the Monsido User Guide, see:

For further assistance, contact the Monsido support team at or use the Monsido chat and help features inside the application.

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